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Is your space accessible?

DJ Turntable / Photo by LP Chiasson

Tips for making your music SPACE more accessible

Adapted from the British Council’s Charter of Best Practice

Booking artists with neurodiversities and disabilities

  • Have a stage description ready. Look at entry points, stairs, ramps, equipment, cables and anything that could be a barrier for someone in a wheelchair or with mobility issues.
  • When you ask for their stage plot, also ask them for an accessibility rider.
  • Make sure your green room — if you have one — is also accessible.

Reach your audience

  • Create promotional materials in different formats, using contrasting colours, large print and symbols.
  • Uploading a promo video? Add captions.

Be clear about your space

  • Describe your space in detail and include photos. Start from the sidewalk and look at doorways, stairs, ramps and elevators. Note everything and anything that could be a barrier for someone in a wheelchair or with mobility issues. Here is a useful checklist!
  • Is there an accessible toilet in your venue? If not, where is the nearest one? Is there accessible parking nearby?
  • Create a dedicated spot with accessible seating, in view of the stage.
  • Check your signage. Directions to the toilets, bar, entrances and exits should be illuminated and clearly visible.

Share the information

  • Create a dedicated page on your website for accessibility, and make sure it is easy to find in your menu.
  • Have an Autism-friendly Guide to your space
  • Train your staff on accessibility arrangements, to ensure a pleasant experience for the patrons.

Selling tickets

  • Offer different ways to buy tickets. In person, an online platform, or via email or phone.
  • Provide free tickets for support workers.

DURING the show

  • Consider captioning to display band names, song titles and lyrics.
  • Have earplugs at the door. #protip Contact your local audiologist, they might be willing to provide free ones.
  • Provide a quiet space, where people can take a break, away from the noise and crowd.

What else?

  • Get feedback from your audience about their experience and what could have made it even more accessible.
  • Listen and learn!